It’s no secret that candidate experience is a critical part of the hiring process. In fact, it can be the deciding factor in whether or not a candidate accepts your job offer. Many companies are turning to technology to help improve their candidate experience.
Boosting Productivity
Without a productive workforce, you can’t expect great things to happen with your company. It’s been established that employee experience (EX) encompasses much more than just boosting productivity. However, if you can’t get your employees to be productive in the first place, then everything else is moot. Fortunately, there are a number of ways that technology can help improve productivity in the workplace and therefore improve your candidate experience.
For example, cloud-based applications can help employees be more productive by making it easier for them to access files and information from anywhere. This is especially helpful for remote workers or those who travel often. Additionally, project management tools can help teams stay organized and on track, while collaboration tools can help improve communication and make it easier to work on projects together.
Better Communication
You need to keep a good communication channel with all your applicants. Technology can help you automate sending emails and reminders for interviews, deadlines, and other important dates. By keeping a good communication channel, you can avoid losing candidates due to poor communication.
Technology can also help you keep better records of your conversations with candidates. This is important in case there are any misunderstandings or if a candidate later claims that they were promised something that they didn’t receive. Having a clear record of your conversation will help to protect you from these kinds of legal issues.
Keeping up good communication with your candidates will help to ensure that they have a positive experience with your company. It will also help you to better understand their needs and what they are looking for in a job. By understanding your candidates better, you can make sure that you are hiring the best possible candidate for the job.
Treating Candidates Like Customers
Customers require a lot of love and care in order to stay loyal. To achieve this, companies are doing the following things:
- they are creating a great customer experience
- they are treating their customers like VIPs
- they are providing exceptional customer service
- providing post-purchase support
If you apply the same level of care to your candidates, you will create a great candidate experience. For example, you can:
- make sure that your application process is easy to follow and understand
- keep candidates informed about the status of their application
- provide a great onboarding experience
Treating candidates like customers will not only improve your candidate experience but will also help you attract top talent.
Automating Tedious Tasks
Nobody likes to be bored at work, and technology can help by automating tedious tasks. This can free up your time so you can focus on more interesting work, and it can also help to improve your candidate experience.
There are a number of ways to automate tasks, and the right solution will depend on the specific task you’re trying to automate. Whatever your needs are, it’s likely that you’ll find a solution that can help.
This will speed up the hiring process and make it more efficient. In addition, automating tasks can help to improve the quality of candidates by making it easier to identify those who are truly interested in the position.
Recruiting By Data
Data-driven recruiting is a process where companies use data to inform their recruiting decisions. This can include using data to find the right candidates, assess candidate fit, and improve the overall candidate experience.
Tech can ensure you only hire the absolute best by using data to find, assess and improve the candidate experience.
When you use data to drive your recruiting decisions, you can be sure that you’re making the best possible choices for your company. Not only will you end up with better candidates, but you’ll also save time and money in the process.
Meeting Expectations
Modern workers have certain expectations you simply have to meet to attract and retain the best talent. By meeting, and often exceeding, these expectations you show candidates that you’re a company that is keeping up with the times, and that’s attractive. Plus, when you make candidate experience a priority it sends a strong message that your employees are also a priority.
For example, one expectation that has become increasingly important to job seekers is the ability to apply for a position using their mobile devices. In fact, 61% of job seekers said they would not apply for a job if the application wasn’t mobile-friendly.
Technology has become integral for businesses and it starts with recruitment. It can improve productivity and retain good communication. Thanks to tech, you can treat candidates like customers and you can spare them from boring tasks by automating them. Data-driven recruitment ensures you get the best talent and you can meet the expectations of a modern employee making them happy to join your workforce!