How to Become an IT Operations Analyst

IT operations analysts are positions that are always sought after by many companies and businesses. Their tasks involve monitoring and maintaining computer systems and networks. So, how to become an information technology operations analyst?

Operating in this industry, you must ensure the security of systems and manage the company’s operations. Let’s consider the advice in the article before deciding on working in this field!

Overview of IT Operations Analysts

Before jumping into the guides to become a successful IT operations analyst, I will provide an overview of this exciting profession.

Who Is An IT Operations Analyst?

IT operations analysts examine and resolve operational problems and organizational procedures.

They use statistical analysis and data collection to fix internal issues. Putting goal-oriented initiatives into practice for enterprises is among their duties.

These specialists collaborate closely with the IT operations team members and many organizational stakeholders.

They additionally make sure the organization’s activities run smoothly. Some determine to specialize in financial operations analysis.

IT operations analyst

What Does An IT Operations Analyst Do?

As shared above, IT Operations analysts assist businesses in implementing goal-oriented strategies and resolving internal issues.

As an IT operations analyst, I use statistical analysis and mathematical models to assess issues and measure risks. With these tools, I can estimate the results.

Operations analysts conduct the following duties, regardless of their industry:

  • Analyze existing process data to look out for methods to make operations better.
  • Analyze present patterns using simulations and statistical analysis.
  • Review practices and operational protocols.
  • Put procedures, guidelines, and rules to the test.
  • Analyze operations for all projects and technologies.
  • Develop new practices.
  • Make suggestions for tactics.
  • Identify patterns and trends in the industry.
  • Prepare reports on workflow analysis.
  • Verify procedures against industry norms and best methods.
  • Establish company guidelines and reporting frameworks.
  • Conduct forensic internal inspections.
  • Provide results reports.
  • Create routines to boost output and revenue.

Working Environments

Operations analysts typically work in offices. They complete their daily tasks mostly in a conference room or at their desks.

Some experts may also go to customers’ workplaces to perform their work. For example, I frequently work in groups, mainly when dealing with complicated problems or a large customer base.

The ability to collaborate with people from various areas is among the most critical features of an analyst’s workplace.

These operations analysts can interact directly with people from the marketing, finance, and sales departments, among other areas.

To perform these tasks, they must have excellent communication skills. They should also be able to work with experts from many backgrounds.

How To Become An IT Operations Analyst?

It is difficult to begin your career as an IT operations analyst. To assist you in choosing where to start, I will provide the following advice.

You must invest the time to enhance your expertise to succeed because this position requires many soft and hard skills.

Operations analysts can pursue a variety of career routes. However, I want to emphasize that acquiring a bachelor’s degree is the most typical strategy. Some firms also require bachelor’s degrees as a prerequisite for specific positions.

Step 1: Education

If you desire to become an IT operations analyst, you must think about what you need to learn. Consider obtaining a master’s degree as well to strengthen your candidacy.

It’s not a prerequisite, but this step helps you better grasp the market. Also, it is a good idea to position yourself for more sought-after operations analyst roles.

According to the BLS, 71.8% of experts have a bachelor’s degree, according to resumes for operations analysts. Besides, 11.3% of analysts hold master’s degrees.

A college degree is essential for these experts. And you may get a job with just a high school diploma or GED.

To become an IT operations analyst, you must choose the right major. According to CV data, the most typical majors for operations analysts are finance, business, and accounting.

Explore education

Step 2: Gain Work Experience

Finding entry-level jobs in the industry allows many operations analysts to understand the fundamentals of the job. Most specialists in the industry concentrate on one of these majors or fields of study:

1. Business administration

You may learn the elements of operating in business, such as the foundations of finance and management, with a degree in business administration.

Numerous business administration programs also allow students to specialize in a particular field of study, including operations analysis.

2. Engineering

With a degree in engineering, you may learn how to tackle complex problems, apply science and math skills to examine difficulties and engage in development and research.

You may develop problem-solving, communication, and teamwork abilities with this degree.

3. Statistics

You may master the fundamentals of data analysis and probability by earning a degree in statistics.

Additionally, you can get advanced scientific and mathematical abilities with the degree you can use as an IT operations analyst.

4. Operations research & management

With an operations research degree, you may anticipate becoming an expert in statistical analysis, developing models, and quantitative research.

Additionally, this degree might assist you in developing the advanced mathematics and computer abilities necessary for IT operations analysts.

The best choice is internships. To acquire hands-on instruction for a particular career, you may enroll in a coding bootcamp.

Many firms provide their new experts with practical instruction. Other crucial abilities include the ability to think creatively and collaborate effectively.

Furthermore, consider applying for junior expert or operations positions to obtain experience that will help you prepare for an operations analyst position.

Gain work experience

Step 3: Earn A Graduate Degree

It is worth noting that after getting enough work experience, these experts may be ready to apply for a position in the company.

However, I find that some may prefer to continue completing advanced degree courses. It may bring a higher-level position and improve the salary potential.

Step 4: Improve Essential Skills

I will share the skills to become a successful It operations analyst in this section.

1. Analytical skills

You must possess exceptional research and analytical abilities to work in this profession. Most IT operations analysts complete their master’s or bachelor’s degrees while learning about statistical and data analysis.

2. Computer skills

I regularly use database and customer relationship management apps and office software as an IT operations analyst.

So if you want to work in this industry, you must master word processing, presentation, or spreadsheet. To do this, you should consider online tutorials.

3. Problem-solving skills

My IT operations analyst team often identifies, researches, and recommends methods for solving business issues.

So problem-solving skills are crucial for determining the proper software and models when addressing complex problems.

4. Math skills

Operations analysts require good math abilities since they frequently do intricate computations.

Most students pursuing a bachelor’s degree in this discipline enroll in statistics, advanced math, and modeling courses.

5. Leadership

The IT operation analyst is in charge of encouraging and motivating the team. They serve as the operational manager for the company and collaborate closely with several production-related areas.

6. Critical Thinking

This skill is crucial for an IT operation analyst. The team must analyze information and data to understand critically and take the necessary action.

Analysts of IT operations must ensure that products provide customers and organizations with substantial value.

7. Time Management

Working as an IT operation analyst typically involves managing your time and balancing your workload.

Moreover, these analysts must assist with product introductions and ensure they complete specific assignments on schedule.

8. Communication skills

I also work in this field. I realize that this job requires working with clients and colleagues frequently. So it’s advisable to develop good communication skills.

You may practice dividing your points into concise, simple-to-understand sections to hone your verbal and written abilities.

Improve the skills needed

Step 5: Build A Portfolio

It’s time to compile your work into a portfolio to display your abilities and achievements to potential employers and clients.

This portfolio should include your academic qualifications, work experience, and any relevant projects you have completed.

Step 6: Search For Related Jobs

Last but not least, begin looking for IT operations analyst employment. These positions appear on numerous job boards and corporate websites.

Remember that you should carefully customize your cover letter and CV for each position you apply for.

Also, do not hesitate to network with professionals in the field. They may have valuable insights into job openings and company culture.

Benefits and Challenges

Before working as an IT operations analyst, consider the following benefits and drawbacks to determine whether it’s right for you!


  • Exposure to various software tools and technologies
  • Decent pay and opportunities for future advancement
  • Having the ability to perform well in a group setting
  • Opportunities for gaining project management expertise
  • Having the potential to affect the company’s bottom line significantly


  • Stressful working environment
  • Tight deadlines
  • Extended working hours
  • Weekend work
  • Require the ability to handle many priorities simultaneously
  • Meet many clients and organizations
Pros and cons of the job

Why Should You Become An Operations Analyst?

Becoming an operations analyst can be a fulfilling and financially rewarding career. Here are the reasons why this position is always in high demand!

Career Diversity

You will have many career possibilities and employment opportunities across several sectors. It covers the fields of manufacturing, government, technology, and healthcare.

Stable Routine

This position offers a more consistent schedule focusing on office work and doesn’t involve considerable travel.

Good Compensation

Operation analysts typically make more money than workers in other professions.

Part Of A Team

Working in teams is essential for IT operations analysis. These specialists collaborate with other experts to identify issues and find solutions to maintain a seamless workflow.

How Long Does It Take To Become An IT Operations Analyst?

Being an IT operations analyst usually requires four years, depending on your chosen path. It takes four years to earn a bachelor’s degree. It might only take two years to enroll in an informal college.

Another good choice is coding boot camps. The length of these courses lasts a standard of 13 weeks. The students can customize them to fit their preferred study schedule.

Which Certifications Can Help Become Operation Analyst?

Certifications are not mandatory, but they might distinguish you from other candidates. Certification demonstrates that a reputable organization has acknowledged your expertise. Consider the following options to climb your IT career ladder!

Certified Information Security Manager

Professionals with expertise in security-related management positions should apply for this program. Specialists who manage, plan, and evaluate enterprises’ information security will also find it helpful.

Six Sigma Green Belt

With this certification, you may show that you comprehend the Six Sigma technique well. It is a collection of methods for enhancing operations and procedures.

This highly regarded credential demonstrates your ability to manage challenging development projects.

Project Management Professional

The Project Management Institute issues this certification. If you have it, you have enough vital skills to become an expert in project management.

The famous curriculum comprises academic instruction, computer software, workshops, and tools. Besides, it concludes with a graduation project.

What Is The Job Outlook For Operation Analysts?

Employers appreciate candidates with the appropriate qualifications in both education and professional experience.

Operation analyst positions have been reported to be well-known and lucrative. There are several job options for IT operation analysts.

The salary of these experts depends on many factors, including skills, qualifications, career growth, and individual experience.

Working in this area comes with high promotion opportunities. For instance, you may get promoted to Senior Manager or Chief Operation Analyst after a particular period.

Closing Words

Becoming an IT operations analyst is challenging due to the many aspects demanded. To work in this field, gaining education, experience, and skills is vital.

You need to research the role and determine if this job suits you. Ensure to invest time and effort, and success will come to you!